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TA Associate Manager

Date: 23-Nov-2022

Location: EG

Company: Majid Al Futtaim

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:

The role of the Talent Acquisition Associate Manager is to support the team through effective implementation of all talent acquisition of team leadership, sourcing strategy development and execution, program design and implementation. This role will ensure GS TA Shared Service Delivery through efficient management of the end to end delivery of TA activities.

Role Details – Key Responsibilities and Accountabilities:

  • Ensure the Talent Acquisition process and ensure adherence to Majid Al Futtaim policies and procedures, from all involved parties.
  • Oversee and facilitate full recruitment life cycle (from sourcing through offer closing stage) for key/critical roles.
  • Support the design and implementation of recruitment well-defined strategies to deliver a high-quality candidate experience while ensuring SLA’s are met according to timelines.
  • Develop strong working relationships with internal stakeholders (Business Leadership and Hiring Managers, HC Business Partners) and external partners (head hunters, vendors, etc.)
  • Effectively communicate recruitment updates to stakeholders through written communication and meeting facilitation.
  • Conduct regular follow-up with hiring managers to understand recruitment needs as well as evaluate the effectiveness of recruitment strategies and implementation.
  • Streamline the screening processes to ensure the selection of top talent is completed within agreed SLAs.
  • Ensure that diverse channels are being used efficiently to identify strong job candidates to promote and support a strong talent pipeline.
  • Continuously leverage and maintain our applicant tracking system.
  • Provide coaching and best practices for sourcing, selecting and interviewing.
  • Assist with ad-hoc projects within the People Team.
  • Manage the team of TA Specialists and Associates to ensure delivery against set targets, and remain the focal point for business and Account Managers. 


Job Dimension – (E.g. Revenue & Budget size, Sales Volume etc.)

Monitor and constantly reduce the costs of the recruitment process.


Other Context (if applicable):

Creativity in defining, implementing, and executing best-in-class service delivery models to support KPI’s and aggressive hiring needs.

Functional/Technical Competencies:

  • HR technologies knowledge
  • Process excellence knowledge
  • Demonstrate exceptional computer skills as well as proficiency in the use of MS Word, MS Excel, PowerPoint, and Outlook

Personal Characteristics and Required Background:

  • Excellent communication skills in English, Arabic preferred.
  • Demonstrated ability to coach team members on how to effectively develop their candidate management skills and identify opportunities for improvement across your team
  • Exceptional organizational skills, at ease with ambiguity, ability to deal with high complexity situations, comfortable with a high level of detail yet mindful of the bigger picture
  • Excellent communication skills; ability to multitask, set clear priorities for your team; excellent attention to detail; ability to quickly pivot focus based on business needs and continue to deliver results
  • Ability to multitask, have the ability to prioritize and meet tight deadlines, have exceptional problem-solving skills, and demonstrate composure in times of uncertainty and stress.
  • High level of integrity
  • Customer centric


Minimum experience

  • Must have had at least 6+  years in working experience in a recruiting position, preferably as a senior recruiter in a highly competitive and dynamic environment.
  • Proven and successful experience leading a high-performing recruiting team for a business, resulting in the acquisition and retention of top talents in the market.
  • Experience working with full-cycle recruiting as well as have a broad understanding of general HR requirements, preferably recruitment in the Middle East.


Minimum Qualifications/education

  • Bachelor’s degree in Human Resources, Business Administration, or any other related field. An equivalent of the same in working experience is also acceptable for this position.