Senior Manager - Applications

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

ROLE SUMMARY
Senior Manager – Enterprise Applications plays a critical role in delivering successful solutions by collaborating with business and technology groups to elicit requirements and manage the design and development, implementation, and production support of the Enterprise applications across MAF Group (Properties, Holding, Global Solutions, Trust, Lifestyle and LEC). The role continually monitors system performance, user utilization, and system adoption and resolves issues.

ROLE PROFILE

• Lead the strategic planning, development and execution of enterprise applications roadmap and initiatives, aligning them with the company's business goals and objectives.
• Manage a team of direct reports, providing guidance, coaching, and feedback and ensuring they have the necessary skills, tools, and resources to perform their duties.
• Collaborate with executive business stakeholders, vendors, partners, and cross-functional technology teams to define the business needs, scope the projects, prioritize the tasks, and resolve the issues.
• Manage various project initiatives and transformation programs with efficacy at the root level and ensure timely delivery under one umbrella of IT organization structure and team.
• Manage vendor support services, ensuring compliance with Service Level Agreements (SLAs) and meeting Key Performance Indicators (KPIs)
• Ensure compliance with security practices, guidelines and standards.
• Ensure the successful development and delivery of transformations, enhancements, improvements, and projects. Coordinate efforts with Project Managers to prevent operational issues.
• Manage the enterprise applications' budget, resources, and risks and ensure they are within the approved limits and expectations.

REQUIREMENTS

• Minimum of 9+ years leading large-scale projects and managing enterprise application delivery.
• Minimum of 6 years of experience in people management.
• Minimum of 4 years in ERP, HC, Project & Delivery Management; minimum of 4+ full life cycle implementation of enterprise systems
• Mandatory—must have experience implementing and managing operations support for Oracle ERP, SAP ERP, or Microsoft D365 in Finance, Procurement, Projects, Inventory, Finance consolidation and Planning systems, and SAP SuccessFactors.
• Mandatory – must have experience managing an enterprise applications landscape with complex integrations.
• Desired to have architecture certifications.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.