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Quality and Hygiene Officer

Date: 02-Jun-2021

Location: KW

Company: Majid Al Futtaim

Role Purpose:


The Quality and Hygiene Officer is responsible for implementing hygiene and food safety in all areas of operations within the store. The role holder is also responsible for contributing to a best in class shopping experience.


Role Details – Key Responsibilities and Accountabilities:

Quality and Hygiene

  • Inspect the quality and food safety standards and implement continuous improvements
  • Oversee the implementation of internal quality standards
  • Ensure accurate documentation to monitor quality and hygiene
  • Maintain up to date knowledge of food and safety hygiene
  • Conduct annual audits and ensure corrective activities are put into place
  • Ensure the storage of fresh foods are according to the set standards and procedures
  • Check food storage equipment is to ensure they follow the required health and safety standards
  • Manage the segregation, storage and timely removal of all waste

Human Capital Responsibilities

  • Participate in professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
  • Apply and follow MAF Retail’s Human Capital and corporate policies, relevant procedures and instructions


Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.

Definition of Success

  • Customer satisfaction
  • Level of Hygiene
  • Level of safety and security

Other Context (if applicable):

  • N/A

Functional/Technical Competencies

  • To Be Added

Qualification, Experience & Skills:

Minimum Qualifications/Education

  • High School Diploma or equivalent
  • Certification in food safety or relevant is required

Minimum experience

  • 0-2 years in a related function


  • Highly organized with strong multitasking skills
  • Adapt in a multicultural environment
  • Excellent listening abilities
  • High attention to detail