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Date: 02-Sep-2021

Location: KW

Company: Majid Al Futtaim

Role Purpose:

The Picker is responsible for consolidating the order from the putaway area’s including picking the order from the shelf in selling area, check expiry date and scan all ordered Items. He/ She should pick according to the company standards and in a productive way. The picker is also responsible for the completeness and correctness of all orders picked. 

Role Details – Key Responsibilities and Accountabilities:


Picker Responsibilities


  • Pick the order by scanning item by items.
  • Perform quality control checks on all items.
  • Ensure that all picked goods / items conform to the expiry date policy.
  • Verify and confirm OOS with the section in charge.
  • Ensure feedback is provided to the pickers if wrong items are picked or the quality of the product is not as per the standard.
  • Ensure the putaway area is organized and all unused trollies and crated are moved to the storage area.
  • Report any anomaly to the line manager i.e. wrong product image, wrong location, picking system issue, etc.).
  • Ensure all putaway locations and crates have scan able barcodes.  
  • Maintain the goods in the proper areas and keep them in good shape.





Human Capital Responsibilities

  • Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
  • Apply and follow MAF Retail’s Human Capital corporate policies and relevant procedures and instructions.

Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.

Functional/Technical Competencies


  • Good English communication skills verbally and in writing 
  • Good understanding of quality control checks
  • Understand retail products 
  • Work under pressure
  • High attention to details


Personal Characteristics and Required Background:

Minimum Qualifications/education

  • High School / Diploma

Minimum experience

  • 2 years’ experience (Preferably in an E-commerce operations)
  • Retail online Business experience is a plus.


  • Preferred Languages
  • English (Proficiency - Required)
  • Arabic (Limited professional proficiency - Advantage)