Operations Executive

Date: 12 Jul 2024

Location: EG

Company: Majid Al Futtaim

Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:

The position is mainly responsible to administer in the assigned mall security function and to provide optimal level of security and safety for the property and assets.

Role Details – Key Responsibilities and Accountabilities:


  1. Attend to tenant queries in the assigned Centre on stock taking, visual merchandising, and delivery of materials, store maintenance and minor store renovation works. Forward to security control the Management approval / permission to conduct required works in the store.
  2. Supervise and ensure implementation of security related plans and systems which aim to maximize asset stakeholders and mall patrons’ safety at all times.
  3. Provide inputs to the assigned Mall Management for the preparation of Mall security risk management plan on an annual basis and ensure effective implementation of it within the approved budgets.
  4. Work closely with Mall Management to develop Security strategies that meet the needs of the mall.
  5. Co-ordinate with Marketing and MPM during events and promotion to ensure security of mall staff and mall visitors.
  6. Effectively manages the Other OPEX Exp. budget line
  7. Effectively manages the assigned CAPEX projects.
  8. Effectively & efficiently conduct all required operation, on duty tasks, and corrective actions to grant the implementation of the Asset Plan Initiatives. Coordinate with team members effectively to achieve above.
  9. Effectively & efficiently conduct all required operation, on duty tasks, and corrective actions to manage the Security contractor and achieve targeted Security KPIs. Conduct weekly meetings with Security site manager.
  10. Clearly communicate and enforce MAF safety and security procedures to external and internal contractors.
  11. Oversee the traffic management during peak hours and ensure smooth and safe customers/staff entry and exist. Develop alternative traffic route in case emergency evacuation.
  12. Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.
  13. Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that it is adhered to and exhibit the same all the time.