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Merchandise Manager

Date: 24-Nov-2022

Location: EG

Company: Majid Al Futtaim

Fresh Food Merchandise Manager

Role Purpose:


The Merchandise Manager is responsible for supporting sales development through visual merchandising and brand visibility at the point of sale while setting forward estimates for the different buying groups, considering a number of variables, such as selling space, trends, feedback from stores. The role holder is responsible for ensuring the quality and efficiency of the stores while managing all suppliers.

Role Details – Key Responsibilities and Accountabilities:


  • Collaborate closely with store’s team to ensure optimal execution of Planograms
  • Ensure all stock is merchandised and displayed according to standards

Merchandising Strategy

  • Maintain contacts with the vendors in order to ensure timely delivery of goods and ensure inventory plans are executed to meet the required standards
  • Partner with merchants to forecast the future trends and predict exact demand while ensuring that products are delivered on time
  • Manage and develop effective weekly, monthly, quarterly and yearly merchandise plans.
  • Lead and oversees the buying requirements and formulate a buying plan and budget for the brand/category and ensures proper monitoring of orders
  • Coordinates regular meetings with Operation Managers/Store Managers to share insights arising from market dynamics and brand/category performance
  • Assist in communicating comprehensive product and financial strategies while overseeing pricing procedures
  • Ensure accurate execution of in-store visual merchandising standards and guidelines
  • Ensure all products are available within brand range
  • Ensure all visual equipment is safely stored and kept in good condition
  • Collaborate with all stakeholders to deliver a strong and consistent brand image within the store
  • Ensure promotions and best-selling products are featured in key locations in the store
  • Support the creation of a merchandising / design criteria in line with the design guidelines

Training and Product Knowledge

  • Maintain detailed knowledge of the products in store
  • Participate in the trainings workshops to demonstrate best practice when displaying new items
  • Develop a merchandising manual guideline for stores
  • Maintain an updated list of all branding elements, with exact dimensions for each product
  • Research local trade shows to source new ideas in the field of merchandising

Policies and Procedures

  • Manage the implementation of the merchandising design criteria
  • Implement the MAF Retail values in the assigned area of responsibility and ensure that it is adhered to and exhibited


  • Collaborate closely with Replenishment Team to ensure that layouts reflect inventory levels
  • Develop replenishment strategies to elevate business revenue
  • Collaborate with the Marketing department for the development of the promotion leaflet

Human Capital Responsibilities

  • Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
  • Apply and follow MAF Retail’s Human Capital corporate policies and relevant procedures and instructions
  • Provide training and feedback to direct reportees when required

Personal Characteristics and Required Background:

Minimum Qualifications/education

  • Bachelor’s Degree in Administration or Marketing

Minimum experience

  • 7+ years in a similar position


  • Strong planning and organization
  • Product/category/brand knowledge
  • Industry Knowledge
  • MS Office and tools
  • Analytical skills
  • Excellent communication and presentations