- Consult with customers (Operating Companies, Business Units and Functions) to achieve organizational learning objectives to support effective business outcomes
- Design, develop, test and deploy innovative, effective and highly scalable, global learning solutions for employees across MAF using modern learning technologies and methods
- Apply design principles used in LXD from interaction design, user experience design, experience design, graphic design, and game design
- Consult, guide, and project manage deliverables throughout the learning design phases and cycles while engaging with both internal and external stakeholders as required
- Ensure quality of learning solutions by adhering to sound adult learning principles and designs
- Identify and Partner with subject matter experts from the businesses to oversee the curation or creation of learning material, to meet learning needs and objectives
- Develop the learning pedagogy as well as evaluation methods and outputs
- Oversee the design, development and update of supplemental training materials such as evaluations, workbooks, lesson plans and surveys
- Partner with SMEs to conduct experiments, pilots, observations, and other data collection for evidence of learning impact
- Write effective copy, instructional text, audio and video scripts
- Ensure that new and existing content follows style, taxonomy and governance to align with MAF’s brand guidelines
- Partner with the Global L&D team to ensure alignment with key priorities and roadmaps
- Partner with GS L&D operations team to ensure the learning solutions and material can be easily implemented and launched in a timely fashion
- Maintain a broad knowledge and understanding of developments in the industry and identify innovative learning technologies and approaches to develop best-in-class solutions
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Skillset (job specific technical skills and behavioral competencies needed)
- A demonstrated passion for developing awesome learning experiences with a true appreciation for audience needs, thoughtful design, rapid development, attention to details and a keen focus on the learning experience and alignment to broader business strategies
- Ability to translate content into a visual, multimedia experience, leveraging graphics, motion graphics, audio and visual design skills
- Proven Experienced using a variety of authoring tools (Storyline, Rise, Articulate, Camtasia, Vyond etc.)
- Strong knowledge of the Microsoft Office suite of products
- Experience with designing and developing learning experiences in a variety of modern channels – embedded learning, videos, micro-learning, social, mobile, experiential learning, OJT, etc.
- Prior experience designing and developing emerging learning experiences including VR/AR, chatbots, adaptive learning, game-based learning and immersive scenario-based learning a plus
- Experience with assessments and certifications helpful
- Ability to form and engage in productive partnerships with critical internal stakeholders and subject matter experts
- Team player with the ability to work in an Agile, cross-functional team and collaborate with peers on larger projects and solutions
- Comfortable consulting with stakeholders as needed
- Proactive, takes initiative and demonstrates good judgment in a dynamic, changing environment
- Ability to adapt to change quickly, with enthusiasm and resourcefulness when tackling unfamiliar tasks and requests
- Intellectually curious and has a growth mindset
- Demonstration of strong written and oral communication skills
- Ability to prioritize own work, handle multiple projects simultaneously with a high level of accuracy and attention to detail ability to complete projects on time
- Experience with external partner relationships and vendor management
- Very good command of the English language
Minimum experience
6 or more years of practical, professional experience in learning solutions design and development, preferably in a complex corporate environment
Minimum Qualifications/education
Bachelor’s Degree or 10 or more years of relevant working experience
Instructional Design Certification / Learning Experience Design (or similar relevant accreditation) is a must
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