IT Operations Specialist

Date: 3 Oct 2023

Location: EG

Company: Majid Al Futtaim

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

Manage the Front-End Control and Ticketing Applications Also related Integrations to ensure that there is optimal performance with no or minimal downtime of applications and integrated solution across all business locations at Majid Al Futtaim Entertainment.


  • Ensure Application Standardization, Data Modelling, Data Integrity, Data Reporting, Report Customization, Governance of User Roles/ Permissions/ Access, Analysis and Delivery of Enhancement Needs, Innovation to add IT value (BI, Dashboards) to Business .
  • The job Incumbent is responsible for managing FEC and ticketing Solutions, Database Management, Reports development and Integrations.
  • Maintenance and Administration of Database Servers MSSQL Server and Other DB’s across Leisure, Entertainment and cinemas
  • Design, test, implement, maintain, and control the organization’s physical, relational and object-oriented databases across multiple platforms and computing environments
  • Be responsible for system quality assurance and consistency with installation, documentation, security policy compliance and standards.
  • Contribute to plan and manage the growth of the infrastructure capabilities of the department to cope with the business growth through application of best practices on different technologies
  • Review Project Plans and highlight the areas of concern. Further, provide remedies to address bottlenecks
  • Responsible and Support Applications such as Embed system - Vista - Galaxy Applications.


  • 2-5 years in Application support /Point of sales systems is a must
  • Fluent Communication in English.
  • Strong Technical and Functional knowledge
  • FMCG or Leisure and Entertainment Background Experience
  • Experience in all aspects of the software development lifecycle, including design, functional and technical requirements, coding, debugging, testing, release, and operational support.
  • Experience in Web Services development and integrations Knowledge on Programming Languages like Java, C#, VB.NET, PHP and Scripting Languages like VBScript, JavaScript, and web development tools is a plus


  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work from any country in the world for 30 days a year.
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.