Human Capital - L & D Business Partner

Date: 27 Mar 2024

Location: AE

Company: Majid Al Futtaim


Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Centre, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, every day.

Learning & Development Business Partner | MAF Lifestyle

The key purpose of the L&D Business Partner role is to create and deliver customized and forward-looking learning solutions, programs and initiatives fit for purpose, address business challenges, and contribute to enhancing overall individual and business performance. The L&D Business Partner acts as the performance improvement catalyst to influence positive change in the business through a consultative approach.


  • Design develop and curate development content that is accessible, relevant, and engaging. Able to develop core skills development and deliver face to face or virtually; but also, to work with ‘technical experts’ to assist them in developing learning
  • Budget Management: Assist in forecasting L&D annual departmental budget, monitoring spends, and ensuring training costs are in line with defined budgets.
  • Connect with staff members across the Lifestyle business, understand their strengths and areas of development and organize appropriate trainings for learning needs identified.
  • Deliver an effective onboarding process which enables new starters to get up to speed quickly and embeds the culture and organizational values
  • Coach and mentor staff on a regular basis providing support for self-development and drawing on the full potential of individuals and teams
  • Create & maintain a network of buddy trainers who would drive the in-store learnings.
  • Assist in managing accounts for all L&D suppliers and content providers, ensuring that the company gets best value for money; and utilizes contracts fully
  • Travel across regions to deliver specific learning needs to stores & partner with stores to support their needs


  • Professional qualification in Learning & Development and Coaching / Mentoring
  • Minimum 6-9 years’ experience in the learning & Development
  • Advanced verbal and written English and Arabic languages
  • Coaching and influencing managers to solve L&D issues
  • Familiar with 70/20/10 principle to personal development Understands frameworks to develop talent and build career pathways
  • Confident at developing digitalized improvements to learning solutions


  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work from any country in the world for 30 days a year.
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.