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Technology Strategy and Performance Lead

Date: 09-Jun-2022

Location: Dubai, AE

Company: Majid Al Futtaim




Strategy & Performance Lead


Role Holder (if currently filled):

Role archetype




Career Level

Strategy, Architecture & Innovation

Senior Management

Reporting to


Head of Strategy, Architecture & Innovation

Dubai, UAE

Managing/Leading (if applicable):

Date of last revision






Role Purpose:


This senior position will be leading the technology Strategy development, execution and performance, and will be responsible of managing the planning, execution and performance monitoring of technology strategy and strategic initiatives across the shared services organization.


Role Details – Key Responsibilities and Accountabilities:

  • Provide a holistic view of the current business and I&T environment, the future direction, and the initiatives required to migrate to the desired future environment.
  • Drive and manage Technology Strategy development exercises for MAF Tech, and the business units.
  • Develop detailed communication and awareness plans for executive stakeholders on the developed strategy.
  • Provide end-to-end management and accountability over the strategic initiatives and programs, from inception, definition, budgeting, scoping to execution and performance monitoring.
  • Lead cross-functional teams to deliver the expected outcomes of strategic programs.
  • Develop strategy execution and performance dashboard to reflect key success factors and KPIs
  • Communicate the Technology Strategy and champion its use to drive business investment and prioritization decisions
  • Collect, validate and evaluate enterprise and alignment goals and metrics. Monitor that processes and practices are performing against agreed performance and conformance goals and metrics. Provide reporting that is systematic and timely.
  • Understands and articulate disruptive forces and the business’s economic and financial levers that are susceptible to digital transformation to effectively guide technology investment decisions.
  • Facilitates business and IT alignment through a collaborative, supportive and consultative manner, driving the organization’s digital business strategies and balancing innovation and growth
  • Formulates, translates, advocates, supports and executes business strategy to achieve the organization’s targeted business outcomes.
  • Leads the analysis of business and operating models, market trends and the technology industry to determine their potential impact on the enterprise’s business strategy, direction and architecture.
  • Constructs technology-enabled business and operating models and provides viable options and visibility into execution issues.



Functional/Technical Competencies

  • Demonstrable experience in a senior technology management or strategy consulting role
  • Ability to conduct strategic planning and lead/influence large and complex programs frameworks, processes, methodology tailoring and risk management.
  • Outstanding communicator with the ability to negotiate with and influence at senior leadership levels.
  • Excellent management skills with the ability to manage diverse components of multiple practices, teams, and programs concurrently.
  • Experience in retail organizations will be advantageous
  • Organizationally and politically savvy. Typically a consummate diplomat capable of understanding and navigating the personalities, obstacles and politics of the organization.
  • Ability to establish and maintain a high level of customer trust and confidence.
  • Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business, and how they may be applied to the enterprise to drive digital business.



Personal Characteristics and Required Background:

Minimum experience

  • 10 or more years of business experience in IT or Digital strategy, consulting  or technology leadership.
  • 2 or more years of experience in strategy development and execution.
  • Minimum of 6 years of experience in portfolio planning, PMO or program management



Minimum Qualifications/education

  • Master’s or bachelor’s degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience.


Preferred Qualifications

  • Certified in technology planning, management or governance framework e.g. ITIL, PMP, Scrum, SAFe, COBIT, TOGAF