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Solution Architect - Digital

Date: 09-Jun-2021

Location: Dubai, AE

Company: Majid Al Futtaim

Role Purpose:

Leads & Designs Digital Platform Solutions for Complex Business Projects encompassing group-wide delivery. The role requires deliverables that help provide technical direction for Digital Platforms & its related Services delivery for the group.

Role Details:

Main Responsibilities:


  • Analyses and translates business, information and technical requirements into an architectural blueprint that outlines solutions to achieve business objectives for the group.


  • Leads the analysis of new/existing digital platform architectures, to specify long term direction, and ensuring the digital systems meet reliability expectations across the group.


  • Defines Solutions & Selects Digital Platform Technologies required to build efficient group-wide reusable solutions that are aligned with the IT Strategy and Architecture Vision of the Group.


  • Defines Solutions for Digital Platforms covering the following areas:


    • eCommerce Platforms
    • Customer experience design
    • AI and cognitive services
    • Mobile Applications
    • Customer Engagement Platforms
    • Customer Value Management
    • Digital & Social Media Marketing
    • Feedback & Survey Platforms
    • Web Applications Delivery
    • Public Content Management
    • Customer Identity & Profiling
    • Implement Continuous Integration and Continuous Delivery structures where appropriate
    • Groupwide Mobile Framework standardization



  • Creates, Documents and Ensures that necessary conceptual/logical architectures and system documents are generated for the correct implementation/integration or deployment of the solutions.


  • Work with enterprise architecture, application, and infrastructure teams to produce an optimal design to support the solution and identifies design dependencies with other systems in the ecosystem.



  • Ensure the technical integrity and quality of the solutions


  • Define the principles, guidelines, standards, and solution patterns to ensure design decisions are

            aligned with the enterprise's future-state architecture vision.


  • Oversight experience on transformational projects and successful transitions to implementation support teams


  • Proven track record of building trusted technical and business relationships with business executives and having a constant drive grow in highly strategic relationships within the group


  • Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through with cross-functional teams


  • Strong problem-solving and analytical skills leveraging all available resources


  • Ability to connect technology with measurable business value


  • Responsible for ensuring compliance and update to the solution architecture documentation frameworks to support Service Delivery


  • Provides coaching, develop skills and improve performance of employees and peers.


  • Applies knowledge of business and personal objectives to key players and get them personally committed to the success of the solution architecture initiatives


  • Exceptional verbal and written communication


Definition of Success:

  • Solution Discovery, Design for the Defined Architectures for Groupwide Initiatives with scalable, cost effective and optimal technologies and solutions


  • Successful Delivery of assigned initiatives and projects with pre-defined KPIs


  • Documented and up-to-date architecture repository of all as-is solutions across the group


  • Defined process and templates on architecture documentation (as-is), creation (new/to-be), and standards


  • Continuously identify and address infrastructure design issues


  • Ensuring deployed solutions follow compliance thus establishing architecture governance, contributing to higher rate of technology implementations


  • Must take initiatives to harmonize designs and solutions across the group


  • Successful delivery of assigned projects


Functional/Technical Competencies:

  • Bachelor’s Degree in Computer Science or related field.


  • Broad understanding of the key layers of IT architecture including enterprise, data, application and solution, specific to level digital, identity, content & engagement platforms such as Hybris, WebSphere, Sitecore, Twilio, Okta, firebase etc.


  • A track record of delivering end to end solution architecture for large and complex multi-channel eCommerce or digital projects


  • Experience in cloud technologies such as AWS and Azure, Saas and Iaas, cloud infrastructure and multiple programming languages


  • Good knowledge of open source technologies (in full-stack environments) and stretching into code management, testing and deployment tools


  • Commercial awareness of implementing software i.e. cost of system, ownership, impact of new tech into established organization


  • Good experience and knowledge of the Agile /Scrum delivery process


  • Deep understanding of major mobile framework like OWASP etc.


  • Understanding of Definition & Delivery of Integration Technologies and API Management Framework in relation to digital systems with support from Integration Solution Architects & Development Teams


  • Industry Standard Expert Certifications covering above listed technologies and domains.


  • Knowledge of Enterprise Architecture such as TOGAF or COBIT are preferred but not required.

Minimum Qualifications/education

  • Bachelor's degree in computer science, computer engineering, system engineering or a related discipline.