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Import/Export Manager

Date: 19-Jun-2022

Location: Dubai, AE

Company: Majid Al Futtaim

Majid Al Futtaim Retail invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:


The Consolidation Manager is responsible for managing the supply chain flow in terms of database, ordering and invoicing. The role holder is also responsible for aligning the database with all internal stakeholders.


Role Details – Key Responsibilities and Accountabilities:

Policies and Procedures

  • Define and maintain the consolidation flows standard operating procedures

Database Management

  • Develop and maintain a database to record different barcodes for relevant stakeholders
  • Oversee the standardization process of barcodes and other database metrics

Delivery Management

  • Coordinate sample delivery to new countries when necessary
  • Ensure that the export logistics services providers upload accurate information and documents in the Export Transport System
  • Ensure that goods are exported on time at the expected dates with the right quantities, good quality and in the most efficient way to meet country requests

Communication and Coordination

  • Share the database of exportable range ingredients and specifications list for new and updated items
  • Maintain the list of countries documentation requirements and ensure the documentation used is compliant to destination country regulations
  • Provide accurate information to Merchandise Manager in the country and destination countries
  • Build a sustainable relationship with suppliers and vendors in order to ensure best quality deliveries under competitive agreement terms

Human Capital Responsibilities

  • Assist with the implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
  • Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
  • Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements
  • Develop and implement on the job-training for the team
  • Provide inputs for the development of annual manpower plan
  • Ensure the implementation of MAF Retail’s corporate policies and relevant procedures

Financial Responsibilities

  • Ensure alignment of procedures in accordance with the Delegation of Authority (DOA)
  • Assist in monitoring allocated budget to ensure compliance and highlight possible issues
  • Provide inputs on the preparation of budget when necessary
  • Provide inputs on cost reduction measures

Definition of Success

  • Develop SOP’s for the consolidation flow
  • Development of metrics database for relevant stakeholders
  • Standardization of barcodes
  • Accurate and timely coordination with relevant stakeholders


Personal Characteristics and Required Background:

Minimum Qualifications/education

  • Bachelor Degree in Commerce / Retail Management / Logistics

Minimum experience

  • 5+ years in a similar role
  • 2+ years in retail business


  • Organizational, detailed oriented and time management skills
  • Project management
  • Effective problem solver