Fish Monger

Fish Preparation

• Wrap, weigh, label and price cuts of fish.
• Prepare and place fish cuts and products in display counter as per the defined guidelines.

Customer Service

• Assist customers in their product inquiries in a professional and timely manner, and provide excellent customer service at all times.
• Promote add on sales and maintain an awareness of all promotions and advertisements.

Operating Standards and Hygiene Control

• Follow and comply with all applicable health and sanitation procedures and adhering to safe work practices.
• Operate and sanitize all equipment in a safe and proper manner.
• Maintain hygiene standards and ensure that own work area, including the freezers and chillers are kept clean and waste is disposed of in the correct manner.

Stock Control

• Identify and segregate waste and damaged products on daily basis.

Human Capital Responsibilities

• Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
• Apply and follow MAFR’s Human Capital corporate policies and relevant procedures and instructions.
• Provide feedback to colleagues, when required.

Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.

Definition of Success

• Fish preparation methods
• Proficiency in packing, wrapping and displaying fish products
• Level of customer service provided

Other Context (if applicable):

• N/A

Functional/Technical Competencies

• To Be Added

Qualification, Experience & Skills:

Minimum Qualifications/education

• Basic English language reading, writing, and interpretation skills
• High school diploma or equivalent is a plus

Minimum experience

• 1 – 2 years of experience in a similar role

Skills

• Highly organized with strong multitasking skills
• Adapt in a multicultural environment
• Excellent listening abilities
• High attention to detail