Share this Job

Center Senior Administrator

Date: 10-Oct-2021

Location: Dubai, AE

Company: Majid Al Futtaim

Role Purpose


The position is responsible to manage all the Centre related administrative tasks to ensure smooth day to day functioning of the assigned Centre including reporting to the Centre Management on a timely basis.


Role Details


  1. Establish proper and appropriate resources for the collection of periodic sales data from tenants and ensure to collect the audited Sales Report in the assigned Centre from all retailers as per agreed specified timeline.
  2. Deliver a retailer sales forecasting module which will result in periodic sales forecast for the assigned Centre retailers.
  3. Ensure the collection of trade licenses, insurance certificates & audited sale certificate by the end of each tenant / retailer lease year.
  4. Collect rent in the assigned Centre on a timely basis and ensure to reduce the over specified day’s outstanding balance including the PDC (except legal cases and renewals that require leasing input).
  5. Ensure verification and reconciliation of cash /deposit on a day to day basis from Customer Service Team pertaining to Gift Card sales.
  6. Compile and reconcile overall Gift Card sales in the assigned Centre by the end of each year.
  7. Organize JDE Training with respect to tenant sales information.
  8. Control the lost and found (valuable items) in the assigned Centre and ensure that all lost and found items (not claimed by the customer within a specified time period) are handed over to the relevant Authority e.g. Dubai Police on a timely basis with maintaining proper inventory records. 
  9. Monitor the usage of office consumables and ensure that the same is being utilized in a controlled manner to minimize expenses.
  10. Establish and maintain proper filing system (both physical / on system) for the assigned Centre and ensure that it accurately tracks & records all movement of files including other communication. This includes monitoring and controlling the unauthorized access to the filing room to ensure safe custody of documents.
  11. Participate in the periodic review meetings of the assigned Centre with the Centre Management and other Administrative Team to ensure that all general administrative and day to day operational issues / problems are discussed and solutions sought on a timely basis in line with the established guidelines and procedures to ensure smooth functioning of the Centre.
  12. Provide all necessary data / reports on a periodic basis pertaining to assigned Centre operations / activities to the Mall Manager for review, resolutions of issues and prompt decision making.
  13. Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.
  14. Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that it is adhered to and exhibit the same all the time.



Minimum Qualifications/education

  • Bachelor’s degree in Business Administration or equivalent.


Minimum experience

Minimum 3 – 5 years’ work experience in reporting, processing of POs / invoicing and payments and maintaining budgets and general administration preferably in a reputed Retail / Shopping Mall in GCC or abroad.