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FEC Associate Manager

Date: 28-Jul-2019

Location: Cairo, EG

Company: Majid Al Futtaim

Job Location: Almaza City Centre


Job Purpose: Assist the FEC Manager/ Area Manager to manage the business


Job Responsibilities: 

Identifies any specific training needs that Team Leaders or CSA’s may require that need input from a 3rd party (e.g. H&S, guest Service, Assertiveness, Anger Management etc…)

Reviews the Weekly Collection Report (WCR) & Monthly Collection Report (MCR) to achieve optimum payout and Cost of Sales (COS).

Ensures that any statutory inspections are carried out.

Ensures the H&S SOPs’ are implemented and adhered to.

Assists the Team Leader in preparing the duty roster.

Assists the Team Leader in preparing the staff vacation plan in accordance with Operational needs

Measures performance against targets and create relative objectives for subordinates.

Identifies assets requirements and share in creation of a Capital Expenditures (CAPEX) plan for the respective business unit.

Assists the Team Leader in preparing the staff overtime sheet.

Ensures that all financial procedures are carried out according to internal audit requirements.

Assists in managing the technicians and generates reports on performance as needed.

Initiates with the Technical Dept. a program of Planned Preventive Maintenance (PPM) to guarantee that assets are protected and in optimal working condition at all times.

Monitors Operation at all times and initiates practices that may increase revenue or footfall (e.g. machine layout, new promotions, entertainment).

Establishes good working relationship with other Departments like HR, Marketing and Finance to guarantee smooth Operation of the business unit and implementation of Company policy.

Controls issuance and reconciliation of Petty Cash and Operational Float.

Monitors and reviews budget targets and implements strategies to prevent shortfall and if possible create surplus.

Creates the values to make the store successful.

Leads and participates in disciplinary hearings when required.

Deputizes for the FEC Manager in his or her absence.

Monitors the performance of 3rd party Contractors (e.g. Security, Cleaning and Enova) and assists in negotiations with concerned parties.

Manages the work of 3rd party contractors to protect company assets.

Assists the FEC manager by sharing responsibility for all day to day operation and management of the store whilst ensuring that Standard Operating Procedures and Policies are appropriately implemented and adhered to.

Provides motivational leadership to his/her team within the store in order to improve staff retention and enhance competence of all front line employees.

Takes full ownership and accountability for appropriately applying HR policies and procedures within the store whilst owning recruitment and succession planning within the store.

Helps in developing and implementing promotional and marketing activities within his/her store to increase footfall and revenue whilst ensuring that the brand Magic Planet is properly presented.

Provides relevant information to formulate proper manpower and manning in accordance with the operation manager’s future budgets, capital plans and store operation requirements.

Prepares all reports related to the daily sale reporting with the Embed report (e.g. Cash reconciliation, cashiers over/short report, sales turnover report).

Review reconciliation weekly cash collections from the profit sharing machines, and deposit in the bank the very next day.

Prepares different Operational and Financial reports as and when required by the FEC Manager.

Performs any additional tasks as required by the FEC Management.

Basic literate about P&L analysis



Substantial ability to self-motivate and start with great sense of managing multicultural teams.

English language advanced verbal and written skills.

Excellent verbal and written business communication skills.

Good financial acumen with ability to formulate a plan.

Proactive manager who is able to motivate others to achieve goals.

Ability to form and foster relationships with internal and external sources for the benefit of the company.

Ideally characterized with: passion, energy, drive, delivery, process orientation.

Leadership skills and people oriented.


Minimum Experience and Qualifications: 

5+ years experience in a supervisory or managerial role within the leisure or hospitality sectors, ideally gained operating family entertainment centers.

Advanced technical understanding of electro-mechanical machines and rides.

Advanced financial acumen with ability to formulate a plan.

Bachelor’s degree or any equivalent qualification.

English language advanced verbal and written skills

Advanced verbal and written business communication skills.

Computer literate with proficiency in Microsoft Windows and Office applications

Leadership skills and people oriented