Business Development Manager - HORECA

Date: 15 Nov 2023

Location: AE

Company: Majid Al Futtaim

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.


Business Development Manager - HORECA | MAF Retail | Head Office UAE

The Business Development Manager is responsible for the budgeted volumes and value of the assigned category, ensuring Majid Al Futtaim Retail is recognized as a leader in customer service. The role holder will also be responsible for attracting and building long-term partnership with new and existing customers.


  • Identify and build key customers within the hotels, restaurant and catering sector.
  • Plan to introduce new clients, increase product placement, and increase size of business with existing clients
  • Increase the distribution coverage in identified sectors and regions
  • Ensure products are sold in line with margin expectation to ensure the B2B function remains profitable
  • Be responsible for the volumes, values and margins budgeted for the entire team in the identified region or sector
  • Assist in setting performance targets, provide coaching and route planning, and conduct regular performance evaluations.
  • Build relationships with customers based on consultative approach as a strategic partner
  • Develop proper risk mitigation strategy for customers’ financial health to prevent bad debts
  • Collaborate with key stakeholders to ensure clarity of the specifications and expectations of the sourcing function
  • Ensure account receivables are collected on time
  • Work with the different departments within MAF Retail to develop bespoke campaigns that attract customers while ensuring there is maximum financial benefit to the company


  • Bachelor’s Degree in Administration or management related field
  • 6+ years in the related managerial function in Food Service, dealing specifically with HORECA
  • Strong planning and organization skills
  • Excellent analytical and organizational skills
  • Aptitude in decision-making and working with numbers
  • English (Full professional proficiency - Required); Arabic is preferred


  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work from any country in the world for 30 days a year.
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.