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Associate Manager, Risk & Security

Date: 17-Sep-2021

Location: OM

Company: Majid Al Futtaim

Role Purpose


The position is mainly responsible to administer in the assigned mall security function and to provide optimal level of security and safety for the property and assets.


Role Details


  1. Ensure implementation of security related plans and systems, which always aim to deliver mall stakeholder and customer safety, as set out in the site security plan and prevailing policies and procedures.
  2. Oversee the preparation of the mall security risk management plan on an annual basis and ensure effective implementation of it within the approved budgets.
  3. Work closely with Mall Management to continuously improve Security strategies that meet the needs of the mall.
  4. Consult on an ad hoc basis with individual malls where large/VIP events have the potential to create traffic crowding and personal safety risk.
  5. Clearly communicate and achieve ongoing commitment to security priorities and operating procedures with internal and external parties.
  6. Monitor and communicate adherence to internal security related methodologies and processes.
  7. Ensure all malls under management are compliant with local authorities’ security requirements and maintain cordial relations.
  8. Oversee and coordinate the preparation of the annual budgeting process with specific focus on Security costs and generating efficiencies. 
  9. Support Procurement and Property Management in the compilation, assessment, negotiation and awarding of Security tenders for the malls under management.
  10. Maintain solid business relationships with key vendors across risk and security management.
  11. Clearly communicate and enforce MAF safety and security procedures to external and internal contractors.
  12. Ensure appropriate response to customers affected by security incidents and ensure they respond in a professional and timely manner to requests for security assistance.
  13. Oversee the implementation of the mall security deployment plan and provide regular updates on security incidents to line management and peer group via summary and exception report.
  14. Meet regularly with tenants and sister company brands to discuss their needs and issues relating to mall security.
  15. Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.
  16. Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that it is adhered to and exhibit the same all the time.
  17. Provide technical skill-based support to other markets as and when required.
  18. Support and advocate the efforts of SMBU in all aspects of its digitisation transformation journey.
  19. Collaborate with Property Management COE on aspects related to Security policy, strategy and execution.