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Associate Manager, Operations

Date: 22-Sep-2021

Location: EG

Company: Majid Al Futtaim

Role Purpose

 

The position is responsible to manage operations team and supporting Mall manager in delivering the targeted business results. 

 

Role Details

 

  1. Manage the collection and analysis of the sales information from retailers with a key focus on turnover rent retailers. In addition, also collect insurance information as per the lease agreement.
  2. Act as a liaison with all Government and Semi-Government organizations and Authorities with regards to any issues related to the mall’s day-to-day, short-term and long-term requirements.
  3. Maintain excellent retailer communication. Be aware of the terms of their leases and encourage their compliance. To inspect all tenancies and identify usage clause violations, verify and ensure compliance to agreements.
  4. Effectively & efficiently conduct all required operation, on duty tasks, and corrective actions to grant the implementation of the Asset Plan Initiatives. Managing, coaching, and coordinating team members & other MAFP involved departments effectively to achieve above.
  5. Effectively & efficiently managing and coaching the team to achieve business targeted results of OPEX Budget.
  6. Effectively & efficiently managing and coaching the team to achieve business targeted results of CAPEX Budget.
  7. Effectively & efficiently manging and coaching team to achieve optimization in manging soft service providers.
  8. Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.
  9. Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that it is adhered to and exhibit the same all the time.