Area Manager - Egypt

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 45,000 team members in 17 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

ROLE SUMMARY
The role of the Area Manager is to provide leadership and operational direction to team members across Majid Al Futtaim Entertainment assigned site/s. This role will also ensure working closely with the Director of Operations to secure topline, bottom-line revenues, policies, and procedures and setting the Key Performance Indicators for their designated locations.

ROLE PROFILE

• Ensures that all sites are operating in line with set SOPs while ensuring adherence to MAF policies and guidelines and responsible for effective implementation and management of Customer Service Excellence.
• Continuously monitors performance assigned operations and ensures adherence to operations budgets for the site and reports any variances
• Supports new or expanding sites, specifically focusing on the validation of procedural/operational aspects and customer satisfaction.
• Ensures profitability of all assigned accounts down to individual site locations and assists the Director of Operations with actions to achieve financial goals.
• Monitors revenue activity reports and financial statements to determine progress and status in attaining operation’s objectives, develop strategies, and initiate activities to address areas of concern.
• Leads new F&B regional projects by liaising with key stakeholders to ensure a seamless delivery of new projects.
• Works closely with the marketing team to drive revenue growth opportunities through an annual F&B promotions calendar to ensure daily targets are achieved.
• Promotes a culture of safety and security with the team and oversees any health and safety or crisis management.

REQUIREMENTS

• 8-10 Years' Experience within the Retail, Food and Beverage, Leisure or Hospitality sectors is required, with at least two of these years ideally involved in multi-site management.
• A Bachelor’s degree as a minimum educational qualification. Professional qualification in the relevant field (Leisure, Hospitality, Business Administration is a plus.
• A ‘People Person’ who possesses sound leadership and development skills.
• Good financial acumen with ability to formulate and present detailed business plans to justify expenditure
• Excellent presentation skills are essential.
• Ideal candidate will be characterized through passion, energy, drive, delivery, process orientated, and people focused

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.