Administrator, Retail Delivery

Date: 12 Jul 2024

Location: AE

Company: Majid Al Futtaim

Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.


The position is mainly responsible to assist the Retail Innovation Design & Retail Delivery teams with tenant communication, Documents control, Administration, CRM Updates, Partner Connect, and daily operation at Majid Al Futtaim Properties


  • Responsible for initiating & coordinating the Kick off Meeting process including but not limited to: updating and completing the initial CRM process, coordinating the meeting with different stakeholders, sending the meeting invite through CRM, and suppo
  • Circulating the weekly Asset Tracker to different stakeholders and providing any other reports when required.
  • Supporting the team in store opening announcement presentation layout when required, filing and sharing the final presentation to relevant stakeholders.
  • Responsible for preparing Business Reports such as but not limited to: department’s monthly reports, updating the workload report, green star report and department’s KPI reports as required.
  • Circulate through DocuSign any document that requires internal approvals/signature .
  • Coordinating the fit-out reimbursement process with stakeholders, supporting the team on following up of any pending documents from tenants/contractors, following up and request approval with internal finance department.
  • Supporting the team to resolve any CRM related issues, raising of IT tickets to any technical issues and keeping record of any issues for further system enhancement.
  • Coordinating with IT to ensure availability and accuracy of records, updating the email distribution lists when required and ensuring information security by regular checking of BOX access.


  • Experience in operations and tenant fit out process , ideally in Shopping Mall / retail development in a similar role, is an advantage
  • Bachelor’s Degree: A bachelor’s degree in Business Administration, Retail Management, Project Management, or a related field is required.
  • Strong Organizational Skills and Proficiency in CRM Systems
  • Strong Communication and Interpersonal Skills
  • Attention to Detail and Compliance
  • Analytical and Problem-Solving Skills


  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work from any country in the world for 30 days a year.
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.