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Head of Omni Channel - Egypt

Date: 06-Aug-2019

Location: 21-Cairo, EG

Company: Majid Al Futtaim

Our openings include multiple leadership and individually contributing roles.  We are looking for smart, self-motivated, innovative and entrepreneurial leaders and individual contributors to join our world class teams across locations. We seek to build non-hierarchical and agile teams where our employees can create Great moments for everyone everyday!


About the role:


Title: Head of Omni Channel - Egypt

Reporting to: COO / Country manager & to SVP – Omni-Channel Solutions & Supply Chain

Managing/Leading: Head of Customer Insight and Analytics, Head of E-Commerce & Products, Head of Operation, Head Fulfilment, Head of Omni-Channel in small countries  (mainly 2 countries)


Role Details – Key Responsibilities and Accountabilities:


As the Head of Omni Channel - Egypt you will be the ' entrepreneur in-house’ and build and execute the next generation of digital customer offerings in Egypt. You will,


Develop business KPIs, in line with our ambition


  • Build impactful teams
  • Operate as an expert of local market
  • Drive e-commerce agenda in the broader MAF organisation; with significant responsibility for digital transformation of the organisation
  • Own P&L for the country e-commerce business
  • Significant and continuous improvement of customer offerings and market growth
  • You will possess deep knowledge of the internet and e-commerce sector as well as demonstrate drive and ambition to perform. You will demonstrate entrepreneurial drive and the ability to achieve ambitious goals in a fast paced environment


Functional/Technical Competencies:


  • Entrepreneurial mindset and flexible way of working to achieve goals
  • Excellent senior stake holder management
  • Highly KPI driven
  • Experience with budgeting


Qualification, Experience & Skills:


Minimum Qualifications/education

  • Bachelor degree/MBA


Preferred qualifications


After earning your outstanding degree/MBA at a top university, you have gained work experience in a top-tier consulting firm, Investment Banking, and/or in successful and top scaled start-ups. Moreover, you have a proven track record of personal, academic and professional achievements. Beyond your managerial skills, you have strong structuring and analytical skills with the ability to set up efficient business processes and manage P&L. Your knowledge of the internet and e-commerce sector as well as your high drive and ambition to perform are impressive. Independence, flexibility and speed are as important to you as geographical mobility and international experience. Entrepreneurial drive and the ability to achieve goals in a fast paced environment complete your profile


About the Company:


Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across Middle East, Africa and Asia. We are the region’s leading integrated lifestyle provider creating great moments for our customers through  Shopping Malls, Communities, Hotels, Grocery Retail, Food and Beverage, Fashion, Cinemas, Entertainment, Consumer Finance, Energy and Facilities Management and Project Management. Our brands, destinations and spaces deliver something extraordinary to more than a dozen countries, across almost as many industries.


At Majid al Futtaim Retail we introduced the French retail giant Carrefour to the region in 1995 through a franchise agreement. As part of this offering, Carrefour currently operates over 300 stores in 15 markets across the Middle East, Africa and Asia; and will soon extend to include 38 countries in the Middle East, Central Asia, Africa and Russia. Carrefour operates hypermarket and supermarket stores to provide the widest range of quality products and value for money. We offer an unrivalled choice of more than hundreds of thousands food and non-food products as well as thousands of household goods. We are a family of more than 30,000 employees representing 75 nationalities 


While Majid Al Futtaim is a leading omnichannel retailer in the region with modern e-commerce solutions always being upgraded and continuing to digitize our stores. We are in hyper scaling mode and are currently looking for top talent to further strengthen our position as the leading online player in Food across all our markets; to create a digitally enhanced working environment and to deliver our promise of excellent customer experience in both digital and physical Carrefour world. Our vision is not only to become and stay THE leading digital & physical grocery platform, but also to be flexible on many fronts of innovation and initiative to achieve this amazing vision. Our teams are driven by innovation and continuous disruption to deliver excellent customer experience and world class digital offerings. If you want to be part of the great MAF retail/Carrefour adventure, and work in an exceptional environment with top digital talent; join the family now!