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Head of Products

Date: 19-Jun-2019

Location: 01-Dubai, AE

Company: Majid Al Futtaim



Title: Head of Products

Division/Department: OmniChannel

Reporting to: Chief Product Officer


Role Purpose:


The Head of Product is responsible for driving the overall digital transformation agenda in the organization by developing a vision for products and implementing an agile and innovative culture to enhance digital product offerings. The role holder is also responsible for leading the team, setting and owning the vision for the product area, and collaborating with the stakeholders to ensure effective implementation and delivery of products.


Role Details – Key Responsibilities and Accountabilities:


Product Delivery


  • Develop and refine the vision and business models for the organization’s digital products
  • Define product priorities, product roadmaps and interdependencies, and ensure effective implementation
  • Oversee the digital vision and strategy developed by product owners and provide recommendations on product roadmaps
  • Oversee and monitor Digital product delivery in collaboration with Product Owners  and their teams



Digital Transformation



  • Collaborate with Head of Engineering and various stakeholders to develop digital capabilities guidelines including but not limited to product ownership, product design guidelines, engineering practices, etc.
  • Provide regular coaching to the senior leadership and stakeholders on Digital Lab product development initiatives
  • Track squads’ product management and monitor performance in order to improve product management and design practices, and provide recommendations on how to improve ways of working


Agile Digital Team Management


  • Meet business demand with quality supply of Digital talent: Product owners, designers
  • Propose and initiate agile teams and continuously review the right representation of all required skills in the team




  • Ensure communication with COOs, committees, consultants and various stakeholder to recommend and strategies, and share innovative ideas on a regular basis


Qualification, Experience & Skills:


Minimum Qualifications/education


  • Bachelor’s Degree in IT, Engineering or related field
  • Master’s Degree in the same field is preferred


Minimum experience

  • 10+ years of strong experience owning and delivering digital products
  • Experience working in and leading agile teams
  • Previous experience in e-commerce, start-ups or similar dynamic digital environment



  • Experience in Customer Support and Technical Support for the digital products and services businesses.



  • Experience developing holistic product strategies across multiple merchandise categories
  • Advocate and thought leadership for agile processes and scrum methodologies
  • Understanding of commercial goals and how to implement design changes to achieve desired results.
  • Ability to communicate effectively in multiple business areas (e.g., marketing, sales, finance, operations, technology)
  • Background that comprises both solid business understanding as well as high level understanding of high-quality digital product delivery
  • English (Full professional proficiency - Required)
  • Arabic is an advantage