Excellence & Quality Assurance Officer

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

ROLE SUMMARY
The Excellence and Compliance Officer is responsible to uphold compliance policies and procedures of MAF Lifestyle, and evaluate against best practice and business standards. The role supports the business in Excellence and Compliance projects for continuous improvement

ROLE PROFILE

• Conduct internal compliance reviews and monitor audit activities within department deadlines.
• Identify operational process gaps and make recommendations for improvement to ensure continuous performance enhancement across Majid Al Futtaim Lifestyle brands and locations.
• Ensure awareness and understanding of Company Policies and Procedures by all employees.
• Continually seek to improve the efficiency and quality of all compliance activities, to reduce the vulnerability of the business to fraud, abuse, and unnecessary wastage.
• Support in the roll-out of educational and training programmes where relevant to business need
• Collate necessary information to report the progress of the compliance programme in accordance with allocated timeframes.
• Conduct checks on IT assets and ensure that it is compliant with IT policy
• Build strong professional relationships with all internal customers across head office functions and store management

REQUIREMENTS

• Regional Experience is a must
• Retail Background is a must
• Graduate in business administration or related field
• 3-5 years’ experience in a Quality assurance / Compliance role
• Flexibility to travel across the regions

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.